Frequently Asked Questions

Where are you located?
Allsteel Credit Union is at 1 W. Merchants Drive in Oswego, Illinois.

What if I move or change jobs?
Our long-standing policy is: "Once a member, always a member." So once you've joined, you may remain a member for life, even if you change jobs, retire or move away. It's easy to stay in touch. With Speedy Line, ATMs, and our online branch, Allsteel CU Online, the credit union is at your fingertips.

Is my money safe in the credit union?
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union administration, a U.S. Government Agency. Learn More ›

Is a credit union a bank?
No. A credit union is a financial cooperative. So while Allsteel Credit Union offers a variety of financial services similar to those of a bank's, its primary purpose is service to members, not profit for stockholders. Governed by a volunteer board of directors and owned by its members, a credit union returns any of its profits to members in the form of lower rates on loans, higher rates on savings, and improved services.